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PAC 360 FRANCE : l'essentiel des marchés IT horizontaux et verticaux
PAC 360° France vous apporte une vision claire et compréhensible des marchés IT dans un format synthétique et actionnable immédiatement.
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PAC Vendor Landscapes für Österreich und die DACH-Region
Whitepaper mit Vendor Landscapes, in denen Cloud-Services-Anbieter mit End-to-End-Portfolio und herausragendem Stellenwert in der Region positioniert werden.
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New whitepaper: Next-generation Cyber Defense Center – AreYou Ready?
Learn more about the fundamental aspects that need to be considered in order to secure an organization robustly and mitigate all possible threats or breaches.
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SAP Cloud Maturity Model Survey
Use this survey to assess whether you consider SAP cloud mature for your company.
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Getting Your Club Fit for the Digital Age
How leading sports clubs can recharge their customer relationships through digital transformation
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ServiceNow Services: A hyper-competitive market anticipating strong growth
PAC evaluated and compared 19 leading ServiceNow service providers in the European market in 7 RADAR segments.
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New PAC INNOVATION RADAR!
The broadest analysis of the vendor landscape for open digital platforms for use in industrial contexts. In 7 RADAR segments focusing on different application areas, PAC evaluates and compares 67 relevant platform vendors in the European market.
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Trendstudie: Digitale Innovationen
In der Trendstudie von PAC und KUMAVISION erfahren Sie u. a., welche Rolle Plattformen und Cloud Computing bei der digitalen Transformation spielen und welche digitalen Innovationen den Invest wirklich lohnen.
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The municipality of Tilburg in the Netherlands innovates public service delivery with Salesforce
The municipality of Tilburg in the Netherlands enhances citizen service delivery with Salesforce Service Cloud and Marketing Cloud. The solutions enable the local authority to remotely access data, offer personalized experiences, and launch new services.
La crise du COVID-19, accélérateur des mutations IT pour le secteur bancaire français
Les banques françaises ont extrêmement bien résisté à la crise du COVID-19. Selon les statistiques de la Banque centrale européenne, les banques françaises ont généré 21,5 Md€ des 23 Md€ d'euros de résultat net généré en Europe l'an dernier alors que d'autres grandes économies européennes ont enregistré soit des pertes importantes (l'Espagne a accumulé 9 Md€ de pertes) soit des profits relativement faibles (474 M€ pour l'Italie, 1,3 Md€ pour l'Allemagne).
Thales se lance à son tour dans la course à la souveraineté numérique avec le lancement de son cloud de confiance
Thales a annoncé ce matin avoir signé un accord stratégique avec Google Cloud pour co-développer, au sein d’une nouvelle société indépendante de droit français gérée et opérée majoritairement par Thales, une offre de cloud souverain qui répondra aux critères du label français « cloud de confiance » certifié par l’ANSSI.
Leading ServiceNow service providers ramp up investment to meet demand
Over the past three months at PAC, we have embarked on one of the most ambitious studies into the ServiceNow services ecosystem in Europe, examining the overall capabilities of leading firms in the space, as well as their capacity to deliver value across specific workflows - from core IT and CSM modules, to the rapidly evolving creator workflows space. Over the next few weeks, we will publish a series of blogs digging into findings.
Proximus outsources its private cloud infrastructure to HCL Technologies
Proximus signs HCL Technologies as a partner to run and service its private cloud infrastructure, adding sustainability, efficiency, and resilience layers to data center infrastructure operations.
Crealogix – a digital engagement software provider from Zurich
With fintechs and digital banks (e.g. N26, Klarna, Revolut, etc.) gaining in influence, traditional banks are faced with the ongoing threat of losing customers, in particular younger customers, to their digital counterparts. As a result, established banks are keen to digitally transform, implementing digital services and features that help improve the retention of existing customers as well as the acquisition of new ones. This is also reflected by PAC’s annual global CxO survey, in which 36% of the participants (n=334) from the banking industry said they intended to spend more on digital transformation with respect to the customer experience (CX) in 2021 and 2022.
