For this evaluation, PAC analyzed the services related to artificial intelligence (AI) offered by nearly 30 providers. A total of 21 organisations made it into the final assessment. The overall results rate five providers as “Best in Class”. Detailed evaluations in a total of seven business process-related segments show that when selecting a suitable service partner, user companies are well advised to also consider second-tier providers and specialists:

Depending on their focus areas, the providers were positioned in one or more analyses.

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