teknowlogy | PAC has evaluated providers of AI-related services in Germany in different lines of business:
- AI-related Services in Germany (overall results)
- AI-related Services for HR/HCM
- AI-related Services for Sales, Service, Marketing
- AI-related Services for Logistics/SCM
- AI-related Services for GRC
- AI-related Services for Financials/Procurement
- AI-related Services for Production & IoT
- AI-related Services for IT
The following AI-related services have been considered in this PAC INNOVATION RADAR:
- AI-related consulting services
- AI solution implementation and integration
- Operation of AI solutions (hosting/managed services)
Companies from all industries are at least evaluating the potential of AI in terms of possible business process automation or improvement of customer service. Many companies are already using AI-based solutions.
The high expectations are also reflected by our market growth forecast. For AI-related services in Germany alone, we expect average annual growth of almost 30% in the years 2020 to 2024. However, the overall market is still comparatively small. For 2019, we estimate the total volume of AI-related services at just under EUR 700 million.
The PAC RADAR is a tool for the holistic evaluation and visual positioning of leading software and ICT service providers on local markets.
With the help of predefined criteria, teknowlogy | PAC evaluates and compares providers’ revenue scope, development, and market position in addition to performance and competencies within specific market segments.