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PAC observes that with the loss of SVB, many European firms may now find it harder to access large funds, which SVB provided, which are not common within European countries. However, other banks need to take the positives from SVB to engage ...
Dutch IT provider Ordina agrees to an all-cash public offer from Sopra Steria
France's Sopra Steria and Netherlands-based Ordina have come to an all-cash public offer agreement. The French IT provider will expand its presence and competencies in the Benelux region after acquiring Belgian-based IT provider Tobania in November 2022.
La CDP, fer de lance pour accompagner les marques dans leur stratégie de valorisation de la donnée client
L’expérience client a pris un nouvel élan depuis l’essor de la pandémie avec le passage au modèle omnicanal. Les détaillants cherchent aujourd’hui à aller encore plus loin, en offrant à leurs clients une expérience en ligne et physique qui soit fluide. Le défi consiste à être en mesure d’identifier les données clés pour délivrer une ...
Proximus partners with Google Cloud and LuxConnect to provide sovereign cloud services
Proximus partners with Google Cloud and LuxConnect to deliver Google Distributed Cloud Hosted - a disconnected sovereign cloud solution - in Belgium and Luxembourg.
D’excellents résultats 2022 pour les grandes ESN françaises et optimisme pour 2023
Ces dernières semaines, toutes les grandes ESN françaises ont publié leurs résultats 2022 et, dans l’ensemble, ces derniers ont été excellents. En effet, toutes, à l’exception d’Atos, ont affiché des croissances organiques supérieures à +5%, surpassant leurs objectifs qui avaient souvent, déjà, été relevés en cours d’année. Pour 2023, la ...
Trends in the Austrian insurance market
The Austrian insurance market is an important consumer of software and IT services. PAC currently observes two major trends in the Austrian insurance market: embedded insurance and sustainability.
Fujitsu further accelerating its strong retail capability with GK Software acquisition
PAC considers that this acquisition allows Fujitsu to accelerate its existing retail capabilities, improve its digital retail experiences, and leverage its AI and HPC (high-performance computing) to further elevate the GK Software acquisition. It indicates that Fujitsu continues to value its established retail credibility and seeks to keep ...
Le potentiel méconnu du chiffrement homomorphe
Bien que le chiffrement homomorphe existe depuis les années 1970 et que cette technologie soit relativement mature depuis au moins une décennie, cette technique de cryptographie prometteuse est encore loin d'être adoptée par le plus grand nombre et souffre malheureusement d'une faible visibilité.
SAP for Sustainability – the Contribution of Services Providers
Businesses are under unprecedented pressure to act on environmental issues as expectations from stakeholders such as customers, employees, investors, and regulators (e.g. the Green Deal, new standards (taxonomy), and country-specific regulations such as the German National Supply Chain Act) continue to rise.
Team Jorge: how companies and brands should protect themselves
The research findings of the Forbidden Stories network of investigative journalists have rightly caused an uproar. Companies like Team Jorge use state-of-the-art technologies and social media platforms such as Facebook, Instagram, and Twitter to influence elections and votes to the advantage of their clients. To this end, they hack accounts, ...
Wipro announces new Global Business Lines to better respond to changing customer needs
Starting April 1, 2023, Wipro's two-tier delivery system (iDEAS and iCORE) will evolve into a four-tier structure: Wipro Fullstride Cloud, Wipro Enterprise Futuring, Wipro Engineering Edge, and Wipro Consulting.
Au-delà du « buzz », l’IA générative a déjà des cas d’usages avérés autour de l’expérience client
L’IA générative est un sujet qui fait la une depuis un certain temps. Elle suscite à la fois un engouement généralisé et de vifs débats concernant ses cas d’usages et leurs éventuelles répercussions économiques, sociétales et éthiques. Différentes industries créatives utilisent ces modèles d’IA dans leur travail au quotidien, mais où en ...
Oracle NetSuite celebrates 25 years of existence with new product announcements
PAC takes a closer look at how Oracle NetSuite's new suite innovations give UK customers the insights and resources to increase productivity, enhance profitability, and drive growth.
Le customer engagement n’est pas réservé qu’aux grandes ESN généralistes
Le marché des services autour de l’engagement clients représente en 2022 environ 20% du marché total des services numériques en France. Cela regroupe tous les sujets régulièrement mis sous la bannière transformation numérique orientée clients : les outils de développement et de déploiement de contenus (notamment web et mobile), les ...
Unit4 launches its new Marketplace
ERP challenger Unit4 has unveiled its new Marketplace proposition designed to enable the company’s software, reseller, and service partners' innovative, industry-specific, and vertical business solutions connected to Unit4’s ERP/ERPx.
German health insurers start exploring the platform business
External factors such as complex customer requirements, customer lifestyle changes, and price sensitivity are having a strong impact on insurers’ prospects of profitable growth. In this context, insurers are facing the challenge of tapping into new business segments. For that reason, many established insurance companies have begun to ...
Dutch employer organization emphasizes greater need for digital investments
The Confederation of Netherlands Industry and Employers (known as VNO-NCW), the largest employers' organization in the country, has urged the need for new digital investments and highlighted key areas under pressure.
Industrial metaverse - from industrial IoT to holistic digital twins of operations (2023 Prediction #10)
The metaverse currently stands for the vision of a digital universe with many different virtual worlds where people can “live” an immersive, real-time experience. To bring this visionary topic down to earth, we have chosen a more basic definition: a holistic virtual environment that allows humans to interact in real time with simulated ...
Securing identity stitching across customer experience journeys to drive digital security (2023 Prediction #9)
Over the past decade, there has been a healthy tension regarding the “give-to-get” relationship between the information that consumers/clients/citizens are willing to disclose about themselves and the public or private services they digitally interact with in the retail, banking, and public sectors. Digital service delivery continues to grow ...
Industrial Metaverse: von Industrial IoT zu ganzheitlichen digitalen Zwillingen für Betriebsabläufe (2023 Predictions #10)
Der Begriff Metaverse steht aktuell für die Vision eines digitalen Universums mit vielen verschiedenen virtuellen Welten, in denen man in Echtzeit völlig in lebensnahe Erfahrungen eintauchen kann. Um dieses visionäre Thema in der Realität zu verankern, haben wir uns für eine einfachere Definition entschieden: eine ganzheitliche virtuelle ...
Mehr digitale Sicherheit durch sicheres Identity Stitching für das komplette Kundenerlebnis (2023 Prediction #9)
In den letzten zehn Jahren gab es ein gesundes Spannungsverhältnis zwischen den persönlichen Informationen, die Verbraucher/Kunden/Bürger bereit sind, preiszugeben und den öffentlichen oder privaten Dienstleistungen, die sie im Einzelhandel, Bankensektor und öffentlichen Sektor digital in Anspruch nehmen. Digitale Services sind weiter auf ...