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We have just started publishing adjusted market scenarios, which reflect the current market situation in May 2022. In the end, we maintain our overall growth scenario for 2022 for the time being. However, we have made slight...
Microsoft’s approaches to protecting (personal) data in the cloud
PAC had the opportunity to attend the Microsoft EMEA Analyst Strategy Days 2022. This blog post provides a brief analysis of three general approaches to protecting (personal) data in the cloud in the context of (managed) cyber security services, and of how Microsoft is handling this.
Centrient Pharmaceuticals modernizes and simplifies IT infrastructure and supply chain planning with SAP
Dutch pharmaceutical company Centrient ramps up its digital transformation with SAP. For this journey, it selected Atos to simplify its IT infrastructure landscape and Flexso (SAP Gold Partner) to modernize its supply chain planning.
The municipality of Tilburg in the Netherlands innovates public service delivery with Salesforce
The municipality of Tilburg in the Netherlands enhances citizen service delivery with Salesforce Service Cloud and Marketing Cloud. The solutions enable the local authority to remotely access data, offer personalized experiences, and launch new services.
Figure of the day: Salesforce adoption - CxO survey - USA
According to PAC's CxO Investment Survey, 37% of respondents in the USA plan to invest in Salesforce over the next two years.
Leading ServiceNow service providers ramp up investment to meet demand
Over the past three months at PAC, we have embarked on one of the most ambitious studies into the ServiceNow services ecosystem in Europe, examining the overall capabilities of leading firms in the space, as well as their capacity to deliver value across specific workflows - from core IT and CSM modules, to the rapidly evolving creator ...
PAC INNOVATION RADAR ServiceNow Services in Europe 2021: A hyper-competitive market anticipating strong growth
For this PAC INNOVATION RADAR PAC evaluates and compares 19 leading ServiceNow service providers in the European market in seven segments focusing on different application areas.
SAP Landscapes in Transition: a Glimpse of the Status Quo
With the end of ECC maintenance announced, SAP is pushing its community to completely change their application platform - either to SAP S/4HANA or to a platform from other vendors. In our survey, we want to find out about the status quo and migration plans.
Figure of the day: Business application enhancement - CxO survey - Belgium
According to PAC's CxO Investment Survey, 69% of respondents in Belgium plan to enhance their business applications in customer experience management within the next year.
Figure of the day: IT spending on CRM - CxO survey - Sweden
According to PAC's CxO Investment Survey, 32% of respondents in Sweden intend to spend more on CRM over the next two years.
Figure of the day: S/4HANA migration - CxO survey - USA
According to PAC's CxO Investment Survey, 10% of respondents in the USA already completed their S/4HANA migration.
ServiceNow proactively invests to soothe EU data sovereignty challenges
Data sovereignty is becoming a critical business topic in Europe as executives grapple with changing regulatory environments and customer demands. Historically, business sentiment across the region has moved in lockstep with a political emphasis on providing alternatives to the US and China-based technology giants dominating digital markets. ...
Figure of the day: SAP as business application platform - CxO survey - worldwide
38% of companies we surveyed for the CxO Investment Survey worldwide stated that they use SAP as business application platform.
Figure of the day: Business application strategy - CxO survey - worldwide
According to PAC's CxO Investment Survey, 64% of respondents worldwide do not know where to start their business app modernization journey.
SapphireNow 2021: Embark on Your Digital Journey
On June 2, SAP opened a new virtual edition of its SapphireNow global event. Hosted by Christian Klein, Chief Executive Officer, and Julia White, Chief Marketing and Solutions Officer, the global keynote highlighted three main pillars: Intelligent Enterprise, Networks, and Sustainability. SAP announced new modules or offerings in each of ...
La croissance du secteur du numérique devrait repartir durablement
Après une année 2020 difficile avec une décroissance de -5,1%, le marché des logiciels et services va retrouver des couleurs en 2021 avec une croissance de +4,7%.
Le numérique reste au cœur des chantiers de transformation des organisations françaises et elles ne peuvent pas se permettre de baisser leurs investissements deux années de suite ...
Unit4 Changes Hands and Readies for Global Push
Unit4 will soon be under new ownership after private equity group TA Associates agreed a deal with current owner Advent to buy out its majority stake. Backed by a new investor, Unit4 hopes to further accelerate growth and propel its cloud-native ERPx platform and global partner network.
Figure of the day: SAP Cloud-related services in Western Europe
According to PAC, SAP Cloud-related consulting and system integration services will generate a €3.25 bn market in 2021 in Western Europe. This includes €2bn related to...
Figure of the day: S/4-related services in Western Europe
According to PAC, SAP S/4-related consulting and system integration services will generate a €3bn market in 2021 in Western Europe. This represents 22% of the overall SAP-related consulting and system integration market; PAC expects...
Figure of the day: SAP-related services in Western Europe
According to PAC, SAP-related consulting and system integration services will generate a EUR 13.6bN market in 2021 in Western Europe, 34% more than SAP's main rivals (Microsoft Dynamics, Oracle Applications and Salesforce) together. However SAP was also more impacted than its rival by the pandemic, as this market decreased by 4.2% in 2020.
Computacenter builds out apps business with new Cluj centre
Computacenter plans to expand its application development business, building on strong customer demand in Europe, and supplementing its successful infrastructure services business.
