PAC INNOVATION RADAR ServiceNow Services in Europe 2021: A hyper-competitive market anticipating strong growth

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PAC INNOVATION RADAR ServiceNow Services in Europe 2021: A hyper-competitive market anticipating strong growth

Posted on September 15, 2021

For this PAC INNOVATION RADAR PAC evaluates and compares 19 leading ServiceNow service providers in the European market in seven segments focusing on different application areas.

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Figure of the day: Salesforce adoption - CxO survey - USA

Posted on October 15, 2021

According to PAC's CxO Investment Survey, 37% of respondents in the USA plan to invest in Salesforce over the next two years.

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Leading ServiceNow service providers ramp up investment to meet demand

Posted on October 1, 2021

Over the past three months at PAC, we have embarked on one of the most ambitious studies into the ServiceNow services ecosystem in Europe, examining the overall capabilities of leading firms in the space, as well as their capacity to deliver value across specific workflows - from core IT and CSM modules, to the rapidly evolving creator ...

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SAP Landscapes in Transition: a Glimpse of the Status Quo

Posted on September 7, 2021

With the end of ECC maintenance announced, SAP is pushing its community to completely change their application platform - either to SAP S/4HANA or to a platform from other vendors. In our survey, we want to find out about the status quo and migration plans. 

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Figure of the day: Business application enhancement - CxO survey - Belgium

Posted on August 5, 2021

According to PAC's CxO Investment Survey, 69% of respondents in Belgium plan to enhance their business applications in customer experience management within the next year.

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Figure of the day: IT spending on CRM - CxO survey - Sweden

Posted on July 30, 2021

According to PAC's CxO Investment Survey, 32% of respondents in Sweden intend to spend more on CRM over the next two years.

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Figure of the day: S/4HANA migration - CxO survey - USA

Posted on July 16, 2021

According to PAC's CxO Investment Survey, 10% of respondents in the USA already completed their S/4HANA migration.

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ServiceNow proactively invests to soothe EU data sovereignty challenges

Posted on July 8, 2021

Data sovereignty is becoming a critical business topic in Europe as executives grapple with changing regulatory environments and customer demands. Historically, business sentiment across the region has moved in lockstep with a political emphasis on providing alternatives to the US and China-based technology giants dominating digital markets. ...

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Figure of the day: SAP as business application platform - CxO survey - worldwide

Posted on June 22, 2021

38% of companies we surveyed for the CxO Investment Survey worldwide stated that they use SAP as business application platform.

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Figure of the day: Business application strategy - CxO survey - worldwide

Posted on June 13, 2021

According to PAC's CxO Investment Survey, 64% of respondents worldwide do not know where to start their business app modernization journey. 

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SapphireNow 2021: Embark on Your Digital Journey

Posted on June 4, 2021

On June 2, SAP opened a new virtual edition of its SapphireNow global event. Hosted by Christian Klein, Chief Executive Officer, and Julia White, Chief Marketing and Solutions Officer, the global keynote highlighted three main pillars: Intelligent Enterprise, Networks, and Sustainability. SAP announced new modules or offerings in each of ...

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La croissance du secteur du numérique devrait repartir durablement

Posted on May 27, 2021

Après une année 2020 difficile avec une décroissance de -5,1%, le marché des logiciels et services va retrouver des couleurs en 2021 avec une croissance de +4,7%.

Le numérique reste au cœur des chantiers de transformation des organisations françaises et elles ne peuvent pas se permettre de baisser leurs investissements deux années de suite ...

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Unit4 Changes Hands and Readies for Global Push

Posted on March 23, 2021

Unit4 will soon be under new ownership after private equity group TA Associates agreed a deal with current owner Advent to buy out its majority stake. Backed by a new investor, Unit4 hopes to further accelerate growth and propel its cloud-native ERPx platform and global partner network.

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Figure of the day: SAP Cloud-related services in Western Europe

Posted on February 24, 2021

According to PAC, SAP Cloud-related consulting and system integration services will generate a €3.25 bn market in 2021 in Western Europe. This includes €2bn related to...

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Figure of the day: S/4-related services in Western Europe

Posted on February 23, 2021

According to PAC, SAP S/4-related consulting and system integration services will generate a €3bn market in 2021 in Western Europe. This represents 22% of the overall SAP-related consulting and system integration market; PAC expects...

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Figure of the day: SAP-related services in Western Europe

Posted on February 22, 2021

According to PAC, SAP-related consulting and system integration services will generate a EUR 13.6bN market in 2021 in Western Europe, 34% more than SAP's main rivals (Microsoft Dynamics, Oracle Applications and Salesforce) together. However SAP was also more impacted than its rival by the pandemic, as this market decreased by 4.2% in 2020. 

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Computacenter builds out apps business with new Cluj centre

Posted on February 17, 2021

Computacenter plans to expand its application development business, building on strong customer demand in Europe, and supplementing its successful infrastructure services business.

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2021 kicks off with heated investment in the ServiceNow services market

Posted on January 31, 2021

We're just one month into 2021, and the year has already been an interesting one for the dynamic ServiceNow services market.

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How SAP tries to incite even more customers to migrate to S/4 HANA: RISE with SAP – Business Transformation as a Service

Posted on January 28, 2021

SAP has launched a new framework offering for the business transformation of its customers under the RISE branding. It is a key message for SAP customers...

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Visma strengthens its position in the Netherlands

Posted on January 22, 2021

ERP challenger Visma bolsters its cloud-based credit management capabilities with the acquisition of Dutch-based Outstanding24, which will integrate into the Visma Onguard business.

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PAC Predictions 2021: Unternehmensanwendungen auf dem Weg in die Public Cloud

Posted on January 15, 2021

Was ist von der Public Cloud zu erwarten, wenn es um Unternehmensanwendungen geht? Kurz gesagt: beschleunigtes Wachstum. Die Unternehmen möchten moderne Software-Funktionalität nutzen, um sich auf neue Bedingungen einzustellen. Das heißt, sie müssen in die Implementierung neuer Geschäftsprozesse und die Transformation bestehender Umgebungen ...

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