2023, l’âge de raison du cloud ? Un eldorado pour tous les offreurs !

Posted on June 8, 2023

Entre avril et mai 2023, PAC a réalisé une nouvelle grande enquête avec le concours des membres du CRiP (dont les résultats seront restitués en avant-première vendredi 9 juin lors du symposium du CRiP à Deauville) afin de faire un état des lieux de l’adoption cloud en France et dessiner les perspectives de son évolution dans les prochains ...

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Limits to off-premises data center growth in some areas require new concepts

Posted on May 17, 2023

Many different factors are driving the global growth of off-premises data centers. Most user organizations accept that the operation of an on-premises data center is inefficient below a certain size (<1,000sqm). The use of hyperscaler clouds and SaaS solutions requires broadband access and, for many workloads, redundancy in the data center ...

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Leveraging Artificial Intelligence in Contact Centers

Posted on May 3, 2023

Today's customers want to interact with businesses across various channels, including voice, e-mail, chat, social media, and video, and they expect a seamless experience with quick and accurate responses. The need to manage the growing volume of interactions while maintaining service quality has made contact center software an essential tool ...

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A Day at Oracle CloudWorld Tour London 2023

Posted on May 2, 2023

In April, PAC spent the day at Oracle CloudWorld in London to better understand how Oracle solutions and related services support business growth and offer hyper-personalized experiences. Click the link above to learn more about our experience.

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The competition to access data for LLM generative AIs is already escalating

Posted on March 31, 2023

Implications around issues accessing LLM generative AIs and search engine data may already signal a shift towards increased competition and less collaboration among tech companies. This could make it more difficult for companies to access the data and resources they need, slowing down innovation and progress in the field.

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GROW with SAP and Datasphere: SAP raises its profile in data management and cloud services

Posted on March 28, 2023

After the portfolio streamlining of recent months (sale of Qualtrics, withdrawal from the health and banking segments, and Business by Design), SAP has launched a new product initiative in the innovative areas of cloud and data. With Datasphere, SAP is finally addressing the integration challenge of heterogeneous data sources. GROW with SAP ...

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Proximus partners with Google Cloud and LuxConnect to provide sovereign cloud services

Posted on March 23, 2023

Proximus partners with Google Cloud and LuxConnect to deliver Google Distributed Cloud Hosted - a disconnected sovereign cloud solution - in Belgium and Luxembourg.

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From edge to cloud, why orchestration and management are critical for success (2023 Prediction #2)

Posted on January 19, 2023

As industries continue to expand how they instrument physical locations through IoT and operational technology (OT) to provide richer data insight into their operations, it became apparent that latency and connectivity from the edge of an organization to the cloud can cause data processing inefficiencies. This drove the need for a degree of ...

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Cloud usage optimization / optimized expense management / FinOps - an essential step to managing multi and hybrid clouds at scale (2023 Prediction #1)

Posted on January 18, 2023

Despite the global economic issues, PAC continues to see significant growth year-on-year (YoY) for public cloud services as organizations transition gradually to hybrid and multi-cloud operating models. In all its forms, cloud computing is seen as a catalyst for business innovation as applications are modified or rearchitected entirely when ...

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Despite the clouds, Salesforce’s outlook looks bright

Posted on December 21, 2022

A small storm has brewed up around Salesforce’s most recent earnings announcement, triggered by a string of executive departures and a lack of guidance on the next fiscal year.

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Fields of digital innovation: the Internet of Things - IV

Posted on December 19, 2022

Better use of data, a reduction in security risks and error or failure rates, more transparent and resilient supply chains, and improved quality of products and services are among the most frequently mentioned central goals in our survey when it comes to digital innovation strategies. Improved customer experience, security, efficiency, and ...

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Google Cloud Next ‘22 in Munich

Posted on October 17, 2022

Google Cloud Next ‘22 was a hybrid event across the globe. In addition to in-person physical events in New York, Sunnyvale, Munich, and Bengaluru, the content was broadcast and was also available on demand. Mopia Kamdoum and Aline Trautmann from PAC attended in Munich, gaining insights into Google Cloud activities in EMEA.

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The Genesys G-Summit for UK&I demonstrated the importance of experience orchestration

Posted on October 10, 2022

PAC recently had the opportunity to attend a Genesys UK&I event, the customer experience (CX) and contact centre software company, to learn more about their products and how they support organisations’ CX journeys.

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The complexity of managing assets across the supply chain and the role of ServiceNow

Posted on October 3, 2022

It is well understood that supply chains do not handle uncertainty and unpredictability well. Therefore, PAC considers the announcements by ServiceNow mentioned in this article, as part of the Tokyo release, as having the potential to optimise the complex nature of an organization's supply chain.

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Le marché des logiciels en France poursuit sa transformation vers le cloud

Posted on September 30, 2022

Le marché des applications en France fait cohabiter deux familles d’applicatifs : les applicatifs disponibles sur étagère, et les applicatifs développés spécifiquement pour répondre à un besoin métier.

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Le numérique, principal moyen d’optimiser les coûts du secteur des transports

Posted on September 22, 2022

Dans l'ensemble, la pandémie a frappé plus durement le secteur des transports que la plupart des autres secteurs.

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Le lift & shift n’incarne pas la “transformation” des applications vers le cloud

Posted on September 8, 2022

Le sujet de la transformation des applications vers le cloud revient régulièrement dans les roadmaps IT. Il s’agit principalement d’un sujet traité sous l’angle de la migration technique vers une infrastructure cloud, avec des impacts relativement limités pour les utilisateurs finaux.

C’est pour cette raison que ce que l’on appelle “ lift ...

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Dutch government gears up toward commercial cloud services

Posted on September 6, 2022

In a letter to the Dutch House of Representatives, State Secretary for Digitization Alexandra van Huffelen said that Dutch government agencies would be given maneuverability to use commercial cloud services subject to certain conditions.

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Security for Hybrid Multi-Clouds

Posted on August 26, 2022

According to PAC cyber security experts, a hybrid multi-cloud infrastructure is the norm. Companies face the challenge of identifying and implementing the appropriate cyber protection as this infrastructure approach is becoming increasingly complex.

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La criticité des données impacte les choix sur le cloud et la cybersécurité dans le secteur public

Posted on August 23, 2022

Au cours des dernières années, le secteur public a été impacté et influencé par la pandémie qui a accéléré la tendance de transformation numérique. En effet, lors de la pandémie, les restrictions sociales et les précautions émises par le gouvernement ont mis en évidence le besoin d'infrastructures, de solutions modernes et d'applications ...

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