PAC INNOVATION RADAR ServiceNow Services in Europe 2021: A hyper-competitive market anticipating strong growth

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PAC INNOVATION RADAR ServiceNow Services in Europe 2021: A hyper-competitive market anticipating strong growth

Posted on September 15, 2021

For this PAC INNOVATION RADAR PAC evaluates and compares 19 leading ServiceNow service providers in the European market in seven segments focusing on different application areas.

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Figure of the day: SITS spending in the Austrian transport sector

Posted on July 9, 2021

According to PAC, total SITS spending by the Austrian transport sector decreased by 8.3% in 2020 and is expected to increase by 4.0% in 2021.

 

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Figure of the day: Hybrid cloud deployment - UK

Posted on July 8, 2021

According to PAC's CxO Investment Survey, 38% of respondents in the UK plan to deploy a hybrid cloud model over the next two years.

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Figure of the day: SITS spending in the US services & consumers sector

Posted on July 7, 2021

According to PAC’s estimates, the services & consumers vertical accounts for around 14% of the IT expenditure in the United States.

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Figure of the day: SITS spending in the Austrian retail & wholesale sector

Posted on July 6, 2021

According to PAC's estimates, total SITS spending in the Austrian retail & wholesale sector is expected to increase by 6.0% in 2021.

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Figure of the day: IT challenges - CxO survey - Belgium

Posted on July 5, 2021

According to PAC's CxO Investment Survey, 43% of respondents in Belgium rate active contribution of IT to optimizing business processes as a major IT challenge for their organization.

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Figure of the day: Importance of business process outsourcing - CxO survey - Austria

Posted on July 2, 2021

According to PAC's CxO Investment Survey, 35% of respondents in Austria expect business process or service outsourcing (BPO) to gain importance for their organization over the next two years.

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Figure of the day: AI strategy - manufacturing - UK

Posted on July 1, 2021

63% of the enterprise leaders in the manufacturing sector we surveyed for the UK CxO Investment Survey said their company has an AI strategy under development.

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Figure of the day: IT spendings - cyber security - CxO survey

Posted on June 30, 2021

43% of the enterprise leaders we surveyed for the CxO Investment Survey on a worldwide level intend to spend more on cyber security over the next two years

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Figure of the day: Importance of SaaS - CxO survey - worldwide

Posted on June 25, 2021

According to PAC's CxO Investment Survey, 91% of respondents worldwide state that SaaS is important for their organizations.

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Figure of the day: IT challenges - CxO survey - Italy

Posted on June 24, 2021

47% of companies we surveyed for the CxO Investment Survey in Spain rated optimization of end-user experience as major IT challenge for their organization.

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Figure of the day: Agility and innovative power as economic challenge - CxO survey - UK

Posted on June 23, 2021

56% of companies we surveyed for the CxO Investment Survey in the UK rated agility and innovative power to address the rapidly changing market environment as a minor economic challenges for their organizations.

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Figure of the day: Local department-specific IT budget - CxO survey - Spain

Posted on June 22, 2021

According to PAC's CxO Investment Survey, only 49% of respondents in Spain say that their local department-specific IT budget has increasred in 2020 compared to 201

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Figure of the day: SAP as business application platform - CxO survey - worldwide

Posted on June 22, 2021

38% of companies we surveyed for the CxO Investment Survey worldwide stated that they use SAP as business application platform.

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Figure of the day: Cyber security on the CxO IT agenda - CxO survey - Sweden

Posted on June 18, 2021

40% of the enterprise leaders we surveyed for the CxO Investment Survey in Sweden rate cyber security as a very important topic on their organization's IT agenda.

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Figure of the day: IT budget - CxO survey - manufacturing

Posted on June 17, 2021

27% of the enterprise leaders in the manufacturing sector we surveyed for the CxO Investment Survey worldwide stated that their organization’s IT budget increased in 2020 compared to 2019.

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Figure of the day: Strategy for artificial intelligence - CxO survey - worldwide

Posted on June 16, 2021

69% of companies we surveyed for the CxO Investment Survey worldwide stated that they have already put in place an overall strategy for AI or have one under development.

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Figure of the day: SaaS for specific solutions - CxO survey - USA

Posted on June 15, 2021

According to PAC's CxO Investment Survey, 49% of respondents in the USA already use business applications run in a SaaS model.

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Figure of the day: Business application strategy - CxO survey - worldwide

Posted on June 13, 2021

According to PAC's CxO Investment Survey, 64% of respondents worldwide do not know where to start their business app modernization journey. 

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Figure of the day: IoT platforms - CxO survey - worldwide

Posted on June 11, 2021

47% of companies we surveyed for the CxO Investment Survey worldwide stated that they already use Microsoft’s Azure IoT as IoT platform.

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Figure of the day: IT challenges - CxO survey - banking and insurance

Posted on June 10, 2021

40% of the enterprise leaders in the banking and insurance sector we surveyed for the CxO Investment Survey worldwide rate optimization of end-user experience as a major IT challenge for their organization.

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