PAC INNOVATION RADAR ServiceNow Services in Europe 2021: A hyper-competitive market anticipating strong growth

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PAC INNOVATION RADAR ServiceNow Services in Europe 2021: A hyper-competitive market anticipating strong growth

Posted on September 15, 2021

For this PAC INNOVATION RADAR PAC evaluates and compares 19 leading ServiceNow service providers in the European market in seven segments focusing on different application areas.

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Figure of the day: IT budgets - CxO survey - Belgium

Posted on June 9, 2021

According to PAC's CxO Investment Survey, 69% of respondents in Belgium expect their local IT budgets to increase in 2021.

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Figure of the day: Investment priorities - CxO survey - cloud computing

Posted on June 8, 2021

33% of the enterprise leaders we surveyed for the CxO Investment Survey worldwide intend to spend more on cloud computing over the next two years.

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Figure of the day: Major goals of current digital transformation projects - CxO survey - USA

Posted on June 7, 2021

According to PAC's CxO Investment Survey, 50% of respondents in the USA rate improving the digital customer experience as a major goal of their current digital transformation projects.

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Figure of the day: IT challenge shortage of skilled IT professionals - CxO survey - the Netherlands

Posted on June 4, 2021

33% of the enterprise leaders we surveyed for the CxO Investment Survey in the Netherlands rate shortage of skilled IT professionals as a major IT challenge for their organization.

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Figure of the day: Economic challenges - CxO survey - Austria

Posted on June 2, 2021

According to PAC's CxO Investment Survey, 57% of respondents in Autsria rate cost reduction and efficiency pressure as a major economic challenges for your organization.

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Figure of the day: IT challenges - CxO survey - Switzerland

Posted on June 1, 2021

48% of the enterprise leaders we surveyed for the CxO Investment Survey in Switzerland rate active contribution of IT to optimizing business processes as major IT challenge for their organization.

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Figure of the day: Economic challenges - CxO survey - Spain

Posted on May 31, 2021

According to PAC's CxO Investment Survey, 72% of respondents in Spain rate the current economic situation in the home country as the major economic challenge for their organizations.

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Figure of the day: Goals of digital transformation projects - CxO survey - the Netherlands

Posted on May 28, 2021

51% of the Dutch enterprise leaders we surveyed for the CxO Investment Survey advised that enhancing existing products and services is a major goal for digital transformation projects.

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Figure of the day: Economic challenges - CxO survey - Italy

Posted on May 27, 2021


According to PAC's CxO Investment Survey, 55% of respondents in Italy rate Covid-19-related revenue loss as a major challenge for their organizations.

 

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Figure of the day: AI strategy - CxO survey - France

Posted on May 26, 2021

68% of the enterprise leaders in France we interviewed for the CxO Investment Survey stated that they have already put in place an overall strategy for AI or have one under development.

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Figure of the day: Security as a major IT challenge - CxO survey - Spain

Posted on May 25, 2021

According to PAC´s CxO Investment Survey, 56% of respondents in Spain rate smooth and secure IT operations as a major IT challenge for their organization.

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Figure of the day: AI strategy - CxO survey - UK

Posted on May 21, 2021

Only 26% of sampled respondents of our CxO investment survey in the UK have an AI strategy in place. 

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Figure of the day: Major goals of digital transformation projects - CxO survey - Germany

Posted on May 20, 2021

49% of the enterprise leaders in Germany we interviewed for our CxO Investment Survey say that enhancing existing products and services is a major goal of their organization's current digital transformation projects.

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Figure of the day: IT spendings - Customer Experience Management - France

Posted on May 19, 2021

According to PAC´s CxO Investment Survey, 31% of enterprise leaders in France intend to spend more on Customer Experience Management over the next two years – considering COVID-19-related adjustments.

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Figure of the day: Cyber Security on the CxO IT agenda - CxO survey - worldwide

Posted on May 18, 2021

43% of the enterprise leaders we surveyed for the CxO Investment Survey on a worldwide level rate cyber security as a very important topic on their organization´s IT agenda.

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Figure of the day: Top IT challenge cost reduction - CxO survey - Germany

Posted on May 17, 2021

According to PAC´s CxO Investment Survey, 39% of enterprise leaders in Germany strongly feel the pressure on IT operations to reduce costs & improve efficiency.

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Figure of the day: Top IT challenges - CxO survey - France

Posted on May 11, 2021

According to PAC, 46% enterprise leaders in France rate optimization of end-user experience as a top IT challenge for their organization. 

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Figure of the day: Top IT challenge - CxO survey - UK

Posted on April 19, 2021

41% of enterprise leaders in the UK say that pressure on IT operations to reduce costs and improve efficiency is the biggest challenge they face right now.

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Figure of the day: Increase in IT budgets 2021 in the USA

Posted on April 16, 2021

66% of U.S. companies we surveyed in our annual CxO survey reported increasing IT budgets in 2021 compared to 2020.

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Figure of the day: Cybersecurity on the IT agenda 2021 - CxO survey - UK

Posted on April 15, 2021

46% of the decision-makers we surveyed in our annual CxO survey citingcybersecurity as very important to their IT strategy.

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