PAC INNOVATION RADAR ServiceNow Services in Europe 2021: A hyper-competitive market anticipating strong growth

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PAC INNOVATION RADAR ServiceNow Services in Europe 2021: A hyper-competitive market anticipating strong growth

Posted on September 15, 2021

For this PAC INNOVATION RADAR PAC evaluates and compares 19 leading ServiceNow service providers in the European market in seven segments focusing on different application areas.

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SAP Landscapes in Transition: a Glimpse of the Status Quo

Posted on September 7, 2021

With the end of ECC maintenance announced, SAP is pushing its community to completely change their application platform - either to SAP S/4HANA or to a platform from other vendors. In our survey, we want to find out about the status quo and migration plans. 

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Figures of the week - SAP-related C&SI services in Western Europe

Posted on August 13, 2021

This week, in our "figure of the day" series, we mainly focused on SAP-related consulting and systems integration (C&SI) services in Western Europe, looking at market volumes in 2021.

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Figure of the day: S/4HANA migration - CxO survey - USA

Posted on July 16, 2021

According to PAC's CxO Investment Survey, 10% of respondents in the USA already completed their S/4HANA migration.

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Figure of the day: SAP as business application platform - CxO survey - worldwide

Posted on June 22, 2021

38% of companies we surveyed for the CxO Investment Survey worldwide stated that they use SAP as business application platform.

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SapphireNow 2021: Embark on Your Digital Journey

Posted on June 4, 2021

On June 2, SAP opened a new virtual edition of its SapphireNow global event. Hosted by Christian Klein, Chief Executive Officer, and Julia White, Chief Marketing and Solutions Officer, the global keynote highlighted three main pillars: Intelligent Enterprise, Networks, and Sustainability. SAP announced new modules or offerings in each of ...

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Figure of the day: SAP Cloud-related services in Western Europe

Posted on February 24, 2021

According to PAC, SAP Cloud-related consulting and system integration services will generate a €3.25 bn market in 2021 in Western Europe. This includes €2bn related to...

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Figure of the day: S/4-related services in Western Europe

Posted on February 23, 2021

According to PAC, SAP S/4-related consulting and system integration services will generate a €3bn market in 2021 in Western Europe. This represents 22% of the overall SAP-related consulting and system integration market; PAC expects...

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Figure of the day: SAP-related services in Western Europe

Posted on February 22, 2021

According to PAC, SAP-related consulting and system integration services will generate a EUR 13.6bN market in 2021 in Western Europe, 34% more than SAP's main rivals (Microsoft Dynamics, Oracle Applications and Salesforce) together. However SAP was also more impacted than its rival by the pandemic, as this market decreased by 4.2% in 2020. 

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How SAP tries to incite even more customers to migrate to S/4 HANA: RISE with SAP – Business Transformation as a Service

Posted on January 28, 2021

SAP has launched a new framework offering for the business transformation of its customers under the RISE branding. It is a key message for SAP customers...

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Impressions from AWS re:Invent 2020 - Part 1: “the right tool for the right job“

Posted on December 21, 2020

Many things were different this year at AWS’ global customer event. It was extended from one to three weeks, with five key notes and more than 500 technical sessions. And instead of hosting 65,000 attendees onsite in Las Vegas as last year, AWS welcomed over 500,000 registered attendees at their virtual event.

But many things also felt ...

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Le marché des services SAP a échappé à la déroute en 2020

Posted on December 10, 2020

Depuis de nombreuses années, SAP s’est imposé comme l’éditeur leader de l’informatique de gestion des entreprises et, de ce fait, le marché des services SAP est devenu un marché mature qui bénéficie d’une base installée importante et pérenne pour soutenir le business des ESN.

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New PAC Trend Study: SAP ERP strategies in times of crisis

Posted on December 8, 2020

This whitepaper on SAP ERP strategies in times of crisis deals with the impact of the pandemic on the SAP migration and operation plans of companies in the DACH region

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A brief review of SAP’s current strategy

Posted on November 30, 2020

Under the leadership of Christian Klein, SAP has geared its strategy toward greater customer proximity. This is manifested above all in the greater integration of products and the verticalization of solutions. The strong focus on the cloud remains unchanged.


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SAPPHIRE NOW: resilience, profitability, and sustainability in difficult times

Posted on June 16, 2020

The coronavirus crisis forced SAP to hold the SAPPHIRE NOW customer show as a virtual event for the first time. And, as happens with novelties, it started with a failure, the streaming of Christian Klein's keynote did not work. SAP apologized to the many interested listeners who could not dial in and directed them to a video prepared in ...

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Accenture expands its SAP C/4HANA business with maihiro

Posted on January 10, 2020

Accenture has been investing heavily into its SAP Business Group. With the acquisition of German-based maihiro, the provider adds a highly competent consulting firm for SAP C/4HANA. 

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teknowlogy releases newest SAP services rankings at global and regional levels - good news, most players are growing

Posted on November 4, 2019

The SAP ecosystem is one of the largest in the software and IT services space, very active and in continuous evolution. Even if the SAP services market is not the fastest-growing one as a whole, teknowlogy sees a deep transformation from legacy apps and platforms towards new – new applications, including cloud-based, and the new platforms ...

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DSAG Jahreskongress: Kunden sind verunsichert über SAP-Strategie nach 2025

Posted on September 19, 2019

Im Rahmen ihres dreitägigen Jahreskongresses veröffentlicht die Deutschsprachige SAP-Anwendergruppe (DSAG) die Ergebnisse ihrer jährlichen Mitgliederbefragung (n=271). Es zeigt sich, dass Stand heute deutlich weniger Unternehmen digitale Pilotprojekte durchgeführt oder begonnen haben, als bisher angenommen wurde. Welche Rolle SAP in diesem ...

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Analyst View: How Qualtrics fits into the SAP portfolio

Posted on August 19, 2019

Experience management has become one of SAP’s major pillars in the customer experience (CX) space, especially since the acquisition of Qualtrics. Qualtrics’ solutions enable organizations to collect and analyze customer and employee feedback data through surveys, etc. The applications are intended to expand SAP's customer experience ...

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SAP is pushing forward integration – something customers have been waiting for

Posted on May 20, 2019

While the topic of experience management took center stage at this year's SAPPHIRE NOW conference, for me the proposed integration schemes for the various products developed or acquired by SAP over the last few years (e.g. SAP S/4HANA, SuccessFactors) were of particular interest.


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Aus „Freudenberg IT (FIT)“ wird „FIT a Syntax Company“ – eine erste Einordnung der Übernahme

Posted on April 18, 2019

Der traditionsreiche deutsche Mischkonzern Freudenberg hat sich Anfang 2019 von seiner IT-Services-Sparte getrennt. Wie es nun mit FIT weitergeht, und was die Akquisition durch die kanadische Syntax für die Kunden von FIT bedeutet, erfuhr teknowlogy auf ihrem diesjährigen Customer Innovation Day in Frankfurt.

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