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The metaverse currently stands for the vision of a digital universe with many different virtual worlds where people can “live” an immersive, real-time experience. To bring this visionary topic down to earth, we have chosen a more basic defin...
Recent trends in AI adoption by German banks
Interest in artificial intelligence (AI) has been steadily increasing across the banking sector in Germany. This is due to the fact that with the help of machine learning (ML), standardized and repetitive processes in particular can be automated to increase efficiency. Virtual assistants and smart language recognition solutions are other ...
Fields of digital innovation: blockchain, quantum, VR/AR - VI
Cloud, IoT, and analytics are highly dynamic but widely established building blocks of digital innovation. In addition, less mature, or even newly emerging technologies are considered as important milestones of digital innovation, such as blockchain technology, augmented/virtual reality (AR/VR), and quantum computing.
PwC is focusing on partnerships, alternative commercial models, and execution to innovate in the financial services sector
PAC recently had the opportunity to attend a PwC EMEA financial services (FS) analyst day focused on how they are helping to transform clients from strategy through to execution. Of the areas discussed, the digital banking partnership between PwC and Microsoft resonated significantly with PAC.
PAC CxO survey reveals the reality, and opportunity, of enterprise 5G adoption across Europe
For 2022 PAC chose 5G as one of the key topics to survey 596 European CxOs across 14 countries. From the survey data highlighted in this blog, it is evident to PAC that 5G presents a significant opportunity for enterprises to improve their operations with the right support from solution/service providers.
Les banques françaises continuent à investir pour accélérer leur transformation
Les banques françaises ont affiché de solides performances financières à la sortie de la crise de Covid-19. Les cinq plus grands établissements (BPCE, BNP, SG, Crédit Agricole, Crédit Mutuel) ont vu leur résultat net cumulé plus que doubler en 2021. Une bonne performance qui s'est poursuivie au premier semestre 2022. Afin de faire face à ce ...
The Genesys G-Summit for UK&I demonstrated the importance of experience orchestration
PAC recently had the opportunity to attend a Genesys UK&I event, the customer experience (CX) and contact centre software company, to learn more about their products and how they support organisations’ CX journeys.
The complexity of managing assets across the supply chain and the role of ServiceNow
It is well understood that supply chains do not handle uncertainty and unpredictability well. Therefore, PAC considers the announcements by ServiceNow mentioned in this article, as part of the Tokyo release, as having the potential to optimise the complex nature of an organization's supply chain.
La crise du COVID-19, accélérateur des mutations IT pour le secteur bancaire français
Les banques françaises ont extrêmement bien résisté à la crise du COVID-19. Selon les statistiques de la Banque centrale européenne, les banques françaises ont généré 21,5 Md€ des 23 Md€ d'euros de résultat net généré en Europe l'an dernier alors que d'autres grandes économies européennes ont enregistré soit des pertes importantes (l'Espagne ...
Crealogix – a digital engagement software provider from Zurich
With fintechs and digital banks (e.g. N26, Klarna, Revolut, etc.) gaining in influence, traditional banks are faced with the ongoing threat of losing customers, in particular younger customers, to their digital counterparts. As a result, established banks are keen to digitally transform, implementing digital services and features that help ...
Figure of the day: IT challenges - CxO survey - banking and insurance
40% of the enterprise leaders in the banking and insurance sector we surveyed for the CxO Investment Survey worldwide rate optimization of end-user experience as a major IT challenge for their organization.
Wipro spends €1.2bn on Capco to bolster BFSI credentials
Wipro has announced an agreement to acquire Capco, a management and technology consultancy geared towards the banking and financial services market. The deal will see Wipro spend approximately €1.2bn ($1.45bn) on the firm, which makes it the company’s largest acquisition to date.
Portuguese Banks Accelerate Digitalization amid COVID-19
Portuguese banks accelerate their digitalization projects to accommodate the demand for online and mobile banking, customer support, and automation due to a steep rise in digital clients. We take a brief look at the top banks in Portugal and their digital efforts.
Covid19 : deuxième révision à la baisse de nos chiffres de croissance
Dès le début de cette crise sans précédent, nous avons tout mis en œuvre pour apporter nos prévisions sur le marché des logiciels et services numériques en France afin que nos clients puissent en bénéficier pour leurs propres analyses.
Covid-19, un impact différent selon les secteurs
La très rapide propagation actuelle du corona virus et les effets induits sur la vie publique changeant quotidiennement ne permettent pas vraiment d'évaluer de manière définitive les effets de la crise sur l'économie mondiale et française. Toutefois, il apparaît déjà que les secteurs seront touchés avec des intensités différentes.
Covid-19, un événement inédit, un impact conséquent sur le marché IT
La très rapide propagation actuelle du coronavirus et les effets induits sur la vie publique changeant quotidiennement, il est difficile d'évaluer de manière définitive les effets de la crise sur l'économie mondiale et française. Voici une première approximation.
Der IT-Markt im Zeichen von Corona: Die Branchen trifft es unterschiedlich
Die aktuelle Ausbreitung des Coronavirus und die sich täglich ändernden Auswirkungen auf das öffentliche Leben lassen momentan eigentlich noch keine finale Einschätzung darüber zu, welche Auswirkungen die Corona-Krise auf die globale sowie die deutsche Wirtschaft haben wird. Aber es zeigt sich bereits, dass die einzelnen Branchen ...
The top 10 IT trends for 2020 (3) – Trend 2: Edge and 5G enable real-time IT locations
Two technologies will increasingly merge in 2020, pushing each other – edge computing and 5G campus networks. Both technologies have a common purpose, which is to combine on‑site compute power and/or high-speed and high-volume networks in order to create real-time IT locations where automation and the autonomy of complex systems become a ...
Die Top 10 IT-Trends für 2020 (3) – Trend 2: Edge und 5G ermöglichen Echtzeit-IT-Standorte
Zwei Technologien werden 2020 immer mehr verschmelzen und sich gegenseitig vorantreiben – Edge Computing und 5G-Campusnetze. Beide Technologien haben einen gemeinsamen Zweck, nämlich Rechenleistung vor Ort mit volumenstarken Hochgeschwindigkeitsnetzen zu kombinieren, um Echtzeit-IT-Standorte zu schaffen, an denen...
The top 10 IT trends for 2020 - Part 1: Forecast for the European IT services market
The European IT services market maintained its steady growth trend in 2019. Despite the increasingly gloomy economic outlook, the widening scope of digital transformation initiatives across all industry sectors kept investment in IT-related consulting, systems integration, and operations services ticking over. But what about 2020? Overall, ...
Die Top 10 IT-Trends für 2020 - Teil 1: Prognose für den europäischen Markt für IT-Dienstleistungen
Der europäische Markt für IT-Dienstleistungen verzeichnete auch 2019 konstantes Wachstum. Unsere Erwartungen zur Marktentwicklung 2019 waren zurückhaltender angesichts der zwei Vorjahre, in denen das Wachstum leicht gestiegen war. Treiber hierfür waren hohe Investitionen in Projektdienstleistungen und Public IaaS/PaaS. Doch wie sieht es für ...