Featured post
PAC observes that with the loss of SVB, many European firms may now find it harder to access large funds, which SVB provided, which are not common within European countries. However, other banks need to take the positives from SVB to engage ...
German health insurers start exploring the platform business
External factors such as complex customer requirements, customer lifestyle changes, and price sensitivity are having a strong impact on insurers’ prospects of profitable growth. In this context, insurers are facing the challenge of tapping into new business segments. For that reason, many established insurance companies have begun to ...
Implementing the OZG: the German public sector is still undergoing fundamental change, offering long-term opportunities for IT providers
With the Online Access Act (Onlinezugangsgesetz, OZG) of 2017, Germany set the goal for public administration to make all public services accessible via online portals from 2022. In 2023, it is obvious that this goal has not been reached, and there is talk about a successor, OZG 2.0, so to speak.
Recent trends in AI adoption by German banks
Interest in artificial intelligence (AI) has been steadily increasing across the banking sector in Germany. This is due to the fact that with the help of machine learning (ML), standardized and repetitive processes in particular can be automated to increase efficiency. Virtual assistants and smart language recognition solutions are other ...
Fields of digital innovation: blockchain, quantum, VR/AR - VI
Cloud, IoT, and analytics are highly dynamic but widely established building blocks of digital innovation. In addition, less mature, or even newly emerging technologies are considered as important milestones of digital innovation, such as blockchain technology, augmented/virtual reality (AR/VR), and quantum computing.
Fields of digital innovation: AI/ML - V
Machine learning (ML) and artificial intelligence (AI) technologies can be used to address many of the identified targets of digital innovation, namely improved customer experience, security, efficiency, and sustainability, by complementing human abilities in a variety of areas, such as perception and understanding, reasoning and ...
Fields of digital innovation: the Internet of Things - IV
Better use of data, a reduction in security risks and error or failure rates, more transparent and resilient supply chains, and improved quality of products and services are among the most frequently mentioned central goals in our survey when it comes to digital innovation strategies. Improved customer experience, security, efficiency, and ...
Fields of digital innovation: analytics & data management - III
As our survey has shown, organizations continue to invest in digital innovation to improve products and services, customer service and support, as well as organizational agility and efficiency, and supply chain transparency. As data is at the heart of any digital transformation, better use of data is the most frequently stated goal of ...
The enabling technologies behind digital innovation - II
The role of the cloud
Organizations from all sectors are gearing up for their digital future. And they are doing so by investing massively in data-centric and eco-system-oriented platforms. And most of these developments are taking place in a public cloud. Among the surveyed organizations, no more than 25% does not yet use public cloud ...
Goals, drivers, and obstacles of digital innovation - I
What makes decision-makers invest in transformation and innovation, even in uncertain times?
The pandemic has highlighted the growing importance of digitalization. Companies with a highly digitized business model were the winners during the crisis, whereas more traditional organizations had to react quickly and had to transform themselves ...
The leading infrastructure outsourcing and managed services providers in Germany
The public cloud market has been experiencing massive growth for years and has put considerable pressure on established IT outsourcing providers. But it has also created new growth areas for the services ecosystem.
hub.berlin 2022
Mopia Kamdoum and Aline Trautmann were invited to attend this year’s hub.berlin. The event is hosted by Bitkom, the industry association for the German information technology and telecommunications sector, and attracts speakers, multinational companies, and mainly European start-ups. The central topic was digitalization and innovation across ...
Good intentions, poor implementation - the German government introduces new indicators of economic and social welfare but is still struggling with basic digital public services
On January 26, 2022, the Annual Economic Report for 2022 (Jahreswirtschaftsbericht) was released by the German government. The report lists key economic and financial policy issues and makes predictions of macroeconomic trends in 2022, which makes it a strong planning instrument provided by the Federal Ministry for Economic Affairs and ...
Will the new coalition agreement in Germany open up concrete areas for digital investment?
On November 26, 2021, the coalition agreement was presented by the Social Democratic Party (SPD), the Liberal Democratic Party (FDP), and the Greens. PAC recently reviewed it in more detail in an Expert View report with respect to digitalization and potential investment areas. The bar has been set high, but only concrete action will show ...
Figure of the day: Manufacturing industry - share SITS market - Germany
According to PAC, the German manufacturing industry accounts for more than 35% of the total software and IT services (SITS) market...
Figure of the day: IT challenge cost reduction - CxO survey - Germany
39% of the enterprise leaders in Germany, we interviewed for the CxO Investment Survey, say that the pressure on IT operations to reduce costs and improve efficiency is a major challenge for their organization.
Figure of the day: IT spending on CEM - CxO survey - Germany
According to PAC's CxO Investment Survey, 25% of respondents in Germany intend to spend more on customer experience management (CEM) over the next two years.
Figure of the day: Major goals of digital transformation projects - CxO survey - Germany
49% of the enterprise leaders in Germany we interviewed for our CxO Investment Survey say that enhancing existing products and services is a major goal of their organization's current digital transformation projects.
Figure of the day: Top IT challenge cost reduction - CxO survey - Germany
According to PAC´s CxO Investment Survey, 39% of enterprise leaders in Germany strongly feel the pressure on IT operations to reduce costs & improve efficiency.
Figure of the day: Top IT challenge skilled workers - CxO survey - Germany
According to PAC´s CxO Investment Survey, 40% of enterprise leaders in Germany say that the shortage of skilled IT professionals is the most important IT challenge for their organization.
Figure of the day: Security Services in Germany
Security Services will generate a €2.985bn market in 2021 (US$3.342bn) in Germany, representing 17% of the EMEA Security Services market.
