PAC INNOVATION RADAR ServiceNow Services in Europe 2021: A hyper-competitive market anticipating strong growth

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PAC INNOVATION RADAR ServiceNow Services in Europe 2021: A hyper-competitive market anticipating strong growth

Posted on September 15, 2021

For this PAC INNOVATION RADAR PAC evaluates and compares 19 leading ServiceNow service providers in the European market in seven segments focusing on different application areas.

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Figure of the day: Goals of digital transformation projects - CxO survey - Switzerland

Posted on July 14, 2021

According to PAC's CxO Investment Survey, 55% of respondents in Switzerland say that optimizing internal processes is the major goal of their organization’s current digital transformation projects.

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Figure of the day: SITS spending in the US transport sector

Posted on July 13, 2021

PAC expects the transport vertical's spending on software and IT services to register a CAGR 20/24 of 7.7% in the US, slightly over the market average.

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Casino teams with Google and Accenture

Posted on July 12, 2021

Retail company Casino Group has announced a tie-up with Google Cloud and Accenture to support its digital transformation.

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Figure of the day: Spending on software - insurance sector - Spain

Posted on July 12, 2021

According to PAC, in the Spanish insurance sector, spending on software amounted to €237m (+1%) in 2020.

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Figure of the day: SITS spending in the Austrian transport sector

Posted on July 9, 2021

According to PAC, total SITS spending by the Austrian transport sector decreased by 8.3% in 2020 and is expected to increase by 4.0% in 2021.

 

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ServiceNow proactively invests to soothe EU data sovereignty challenges

Posted on July 8, 2021

Data sovereignty is becoming a critical business topic in Europe as executives grapple with changing regulatory environments and customer demands. Historically, business sentiment across the region has moved in lockstep with a political emphasis on providing alternatives to the US and China-based technology giants dominating digital markets. ...

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Figure of the day: Hybrid cloud deployment - UK

Posted on July 8, 2021

According to PAC's CxO Investment Survey, 38% of respondents in the UK plan to deploy a hybrid cloud model over the next two years.

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Top 10 des ESN : résilience et adaptabilité

Posted on July 7, 2021

Les résultats de l’année 2020 du top 10 des ESN en France se sont situés au-dessus du marché avec une décroissance de -3% alors que le marché dans son ensemble a été soumis à une décroissance de -7,9%.

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Figure of the day: SITS spending in the US services & consumers sector

Posted on July 7, 2021

According to PAC’s estimates, the services & consumers vertical accounts for around 14% of the IT expenditure in the United States.

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Figure of the day: SITS spending in the Austrian retail & wholesale sector

Posted on July 6, 2021

According to PAC's estimates, total SITS spending in the Austrian retail & wholesale sector is expected to increase by 6.0% in 2021.

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Carrefour Invests in Cloud and Digital Resilience

Posted on July 5, 2021

Carrefour Belgium continues to future-proof its business after betting on Google Cloud and BigQuery to increase analytics, supply chain visibility, and enhance personalized consumer experiences. It also selected NTT to deploy an enterprise mobility solution - VMware Workspace One. 

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Figure of the day: IT challenges - CxO survey - Belgium

Posted on July 5, 2021

According to PAC's CxO Investment Survey, 43% of respondents in Belgium rate active contribution of IT to optimizing business processes as a major IT challenge for their organization.

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Figure of the day: Importance of business process outsourcing - CxO survey - Austria

Posted on July 2, 2021

According to PAC's CxO Investment Survey, 35% of respondents in Austria expect business process or service outsourcing (BPO) to gain importance for their organization over the next two years.

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Figure of the day: AI strategy - manufacturing - UK

Posted on July 1, 2021

63% of the enterprise leaders in the manufacturing sector we surveyed for the UK CxO Investment Survey said their company has an AI strategy under development.

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Figure of the day: IT spendings - cyber security - CxO survey

Posted on June 30, 2021

43% of the enterprise leaders we surveyed for the CxO Investment Survey on a worldwide level intend to spend more on cyber security over the next two years

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Figure of the day: Expected growth for the services and consumer sector in the UK

Posted on June 29, 2021

For 2021, PAC predicts 9% SITS growth for the services and consumer sector in the UK.

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Figure of the day: Expected growth of the SITS market in the Swiss public sector

Posted on June 28, 2021

Based on PAC’s market forecasts, the software and IT services market in the Swiss public sector is expected to grow by 3.9% to CHF 2.21 billion in 2021.

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Figure of the day: Importance of SaaS - CxO survey - worldwide

Posted on June 25, 2021

According to PAC's CxO Investment Survey, 91% of respondents worldwide state that SaaS is important for their organizations.

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Figure of the day: IT challenges - CxO survey - Italy

Posted on June 24, 2021

47% of companies we surveyed for the CxO Investment Survey in Spain rated optimization of end-user experience as major IT challenge for their organization.

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Figure of the day: Agility and innovative power as economic challenge - CxO survey - UK

Posted on June 23, 2021

56% of companies we surveyed for the CxO Investment Survey in the UK rated agility and innovative power to address the rapidly changing market environment as a minor economic challenges for their organizations.

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