Leading providers of IT services - EMEA

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Leading providers of IT services - EMEA

Posted on March 25, 2021

PAC recently published the first rankings at global and EMEA level, taking into account 2020 revenue. Given the strong impact of the Covid 19 crisis in 2020, we decided to add some short vendor rankings at worldwide as well as at EMEA level ...

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AI technology and its impact on the HCM market

Posted on January 13, 2021

As the focus of HR shifts from administrative tasks to improving workforce productivity, modern HCM solutions with embedded artificial intelligence (AI) technology can help organizations streamline processes and increase employee efficiency, and they can help supervisors take more informed workforce-related decisions. Across the HR value ...

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Acquiring Element AI supercharges ServiceNow’s AI roadmap

Posted on January 13, 2021

At the end of 2020, we described ServiceNow's strategy to boost appeal across the C-Suite and build high-value vertical-focused solutions. The firm's ongoing work to develop capabilities that cut to the core of industry challenges, while simultaneously scratching the itch of issues outside of IT has helped push the workflow management ...

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PAC Predictions 2021: KI wird den Markt für Customer Experience radikal verändern

Posted on January 13, 2021

Künstliche Intelligenz (KI) gilt mittlerweile als Technologie, die zu einem Paradigmenwechsel in der digitalen Transformation führen wird. Den Möglichkeiten scheinen keine Grenzen gesetzt zu sein. Unsere PAC-Experten beleuchten den Trend und nennen die drei Hauptanwendungsfälle, die 2021 im Mittelpunkt der Diskussion stehen werden, wie sich ...

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PAC Predictions 2021: AI - the ultimate game changer in the CX market

Posted on January 13, 2021

Artificial intelligence (AI) is considered a game changer in digital transformation. The possibilities seem endless – from autonomous driving, through more efficient production processes, to the creation of completely new business models. Learn more about the three main cases PAC expect to dominate the discussion around using AI to drive the ...

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PAC Predictions 2021: Automatisierte SOCs sind im Kommen, da Cyber-Security-Kapazitäten ins Blickfeld der Vorstände rücken

Posted on January 12, 2021

Die Automatisierung dringt in alle Bereiche des modernen Unternehmens vor. Daher ist es wenig überraschend, dass wir immer mehr Beispiele für den Einsatz dieser Technologie im Bereich Cybersicherheit sehen. Security Operations Center (SOCs) sind ein Schlüsselelement der Cybersicherheit in Unternehmen. Sie erfüllen eine wesentliche Funktion ...

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PAC Predictions 2021: Automated SOCs – as cyber security capabilities become the main source of C-Suite focus, expect to see automated SOCs

Posted on January 12, 2021

With automation touching on every aspect of the modern enterprise, it is no surprise to see more examples of the technology applied in a cyber security context. Security operations centers (SOCs) are key assets for enterprise cyber security, playing a vital role as the cyber security control tower...

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Top IT trends 2021 - Prévisions de PAC pour le marché des logiciels et des services informatiques

Posted on January 12, 2021

L'année 2020 a été clairement marquée par la crise sanitaire de Covid-19 et l’impact économique massif qui en a résulté. Sur le marché informatique, nous avons cependant observé une situation très différenciée selon les pays, les segments de marché, les secteurs et les domaines adressés.

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IBM's acquisition of Nordcloud bolsters hybrid credentials in Europe

Posted on January 5, 2021

Fuelled by increased demand as a result of a pandemic and an ongoing shift to hybrid infrastructure, cloud services remained a bright spot in an otherwise troubled market through 2020. In teknowlogy's optimistic market forecasts for 2021 (thankfully the most likely), we can expect to see shoots of growth return to large segments of the ...

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Cognizant snaps up UK-based AI and Analytics specialist Inawisdom

Posted on December 22, 2020

IT Services firm Cognizant spent the last 12 months on one of its largest shopping sprees, with CEO Brian Humphries staying true to his pledge to build out capability in the firm's designated digital battlegrounds. Capping off the 2020 acquisition binge, Cognizant announced its latest purchase - UK-Based AWS consulting partner Inawisdom - ...

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Impressions from AWS re:Invent 2020 - Part 2: the cloud is not enough

Posted on December 21, 2020

 In the first blog post on the AWS re:Invent 2020 we focused on new announcements related to the AWS cloud platform.

But many announcements were related to deployments outside of the cloud, as well as to partners and clients.  

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Impressions from AWS re:Invent 2020 - Part 1: “the right tool for the right job“

Posted on December 21, 2020

Many things were different this year at AWS’ global customer event. It was extended from one to three weeks, with five key notes and more than 500 technical sessions. And instead of hosting 65,000 attendees onsite in Las Vegas as last year, AWS welcomed over 500,000 registered attendees at their virtual event.

But many things also felt ...

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Die Top 10 IT-Trends 2021 – PACs Prognose für den Markt für Software und IT-Dienstleistungen

Posted on December 17, 2020

Nach diesem durch Covid-19 und massive Wirtschaftskrise geprägten Jahr, beobachtet PAC eine sehr differenzierte Situation auf dem IT-Markt in Bezug auf Produkte und Segmente, Branchen, Themen und Länder. Welche Top IT-Trends sich daraus für 2021 ergeben, erfahren Sie hier.

 

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Top IT trends 2021 - PAC´s forecast for the software and IT services market

Posted on December 17, 2020

The year 2020 is coming to an end, and it was clearly marked by the Covid-19 health crisis and the resulting massive economic crisis. On the IT market, however, we have observed a highly differentiated situation in terms of products and segments, industries, topics, and countries. What changes will be triggered by the current environment? ...

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Exploring the data gap - a guide to leveraging the value of data

Posted on December 16, 2020

The awareness of data is on the rise in companies. New technologies and applications are also finding their way into companies as part of digitization. Value creation models are being further automated, IT landscapes optimized, and business models digitized. But are strategies, IT architectures, and value chains aligned? Why is there a data ...

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Le marché des services SAP a échappé à la déroute en 2020

Posted on December 10, 2020

Depuis de nombreuses années, SAP s’est imposé comme l’éditeur leader de l’informatique de gestion des entreprises et, de ce fait, le marché des services SAP est devenu un marché mature qui bénéficie d’une base installée importante et pérenne pour soutenir le business des ESN.

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DXC MyWorkStyle cements the workplace giant’s commitment to the market

Posted on December 10, 2020

Early in December, DXC announced a new collaboration with longstanding partner Microsoft to build a suite of services to help enterprise clients transform workplace experiences. The partnership, lauded by DXC as a gamechanger, will see the launch of the “new DXC” MyWorkStyle™, a suite of services that will empower employees and enable them ...

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New PAC Trend Study: SAP ERP strategies in times of crisis

Posted on December 8, 2020

This whitepaper on SAP ERP strategies in times of crisis deals with the impact of the pandemic on the SAP migration and operation plans of companies in the DACH region

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SoftServe to top 20% growth in 2020

Posted on December 3, 2020

It has been a tough year for the majority of IT services companies, but digital services and consulting firm SoftServe says it is on course to top 20% in organic growth in 2020. 

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Post-COVID Retail: The Dutch Market looks to digital technologies

Posted on December 2, 2020

In the Netherlands, retail and wholesale businesses continue to recover from the ongoing pandemic. Some have turned their attention to new digital technologies to modernize processes and operations and meet customer expectations. 

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A brief review of SAP’s current strategy

Posted on November 30, 2020

Under the leadership of Christian Klein, SAP has geared its strategy toward greater customer proximity. This is manifested above all in the greater integration of products and the verticalization of solutions. The strong focus on the cloud remains unchanged.

 

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