NLP (natural language processing) and NLU (natural language understanding) technologies are starting to gain momentum as more and more enterprises opt for this type of solutions to support their digital transformation and improve their customer experience and customer support processes. We have selected some of the most innovative vendors for conversational AI which, besides the mature players, stand out among their peers.

 

Contents:

  • Introduction
  • Definition, Status Quo, and Outlook
  • Mature Vendors
  • Emerging Companies and Start-ups

 

Authors