teknowlogy | PAC interviewed IT decision-makers in user companies all over the world to get their views on current IT trends, key requirements, and investment plans. Part 1 of this report delivers primary research data and analysis on companies’ business & IT challenges as well as their IT spending & budgets regarding different topics, projects, and services. Part 2 focuses on innovative IT topics. This report presents and discusses the key results of the study for the public and utilities sectors.

In the public and utilities sectors, 435 companies participated in the survey. The interviews were conducted with IT department managers and line of business managers who are involved in decisions concerning (local) IT budgets, IT investments, or IT sourcing. The survey sample comprised different sized companies from all over the world.

Click here for part 1 of this report.




teknowlogy’s Analysis

  • Management summary and key findings

teknowlogy’s Recommendations

Focus on Innovative IT Topics

  • Cloud computing
  • Business application software (BAS) and related services
  • Digital transformation
  • Cyber security
  • Big data, analytics, and artificial intelligence

This report is accompanied by the Excel document “CxO Survey - Investment Priorities - Public Sector and Utilities - Detailed Datamart - Worldwide”, which contains the detailed findings from the survey for the public and utilities sectors, broken down by region, company size, LoB vs IT, and by sub-sector.