Objectives of the report:

  • Help understand organizational ambidexterity as a key requirement in the digital transformation process and objectivize controversial discussions related to the effectiveness of digital change.
  • Clarify different ambidexterity approaches and related challenges – and thus provide a framework for a differentiated and structured discussion on digital transformation strategies.
  • Point out key action fields for cultural change and ways to approach contextual ambidexterity.
  • See what is behind the “agile hype” and identify the essentials for realizing agile methods.
  • Scrutinize the expectations concerning CDO (Chief Digital Officer) assignments against the background of key requirements to drive digital change.
  • Discuss requirements for workspace modernization in order to establish new workstyles and improve employee experience in an effective way.



PAC’s Analysis

  • Management summary


Explore & Exploit: the Ambidexterity Challenge

Key Issues of Digital Innovation Reviewed

  • Agility versus Taylorism: the implementation of agile methods revisited
  • "All-singing, all-dancing conveyor" or “toothless tiger”: the role of the “Chief Digital Officer”
  • Employee experience in the focus: scope and strategies of workspace modernization

PAC’s Recommendations

  • Recommendations for IT buyer companies
  • Recommendations for IT solution vendors