Customer centricity has become a central pillar of business success. The same inevitably applies to supply chain management (SCM). More precisely, in SCM, customer centricity translates into demand-driven supply chain management. The supply chain is built so as to best respond to the demand signals coming from the market.

 

Contents:

Management Summary

Introduction

What Does “Demand-driven” Mean?

  • Demand pull vs. supply push
  • Requirements for demand-driven SCM
  • The impacts of COVID-19

Advantages of the Demand-driven Supply Chain

  • Increased visibility
  • Increased agility
  • More collaboration

Technology Required to Implement a Demand-driven Supply Chain

PAC’s Recommendations

Authors