The COVID-19 pandemic has affected the economy and slowed down business intelligence projects. Communication issues and disorganization within teams has increased the backlog of reports to be delivered. Business users are requesting more and more figures to analyze as quickly as possible the impacts of the pandemic. IT departments are no longer able to meet these requirements; the list of reports to be generated is growing and delivery times are getting longer. Is this a problem of organization, distribution of tasks, gaps in the tools available on the market? This Expert View presents solutions to better serve users.