Expert View: Salesforce and industries – is the vendor turning into an industry-specific cloud player?

Salesforce is one of the largest front-office software vendors and has continuously developed its coverage and portfolio. As a logical step, Salesforce has launched a vertical offering, looking to gain a stronger foothold in customers’ critical business processes. The industry-specific clouds are all built on the Salesforce Customer 360 platform, which ensures strong integration and makes it possible to share knowledge and best practices among customers and partners.