Figure of the day: IT challenges - CxO survey - Switzerland
48% of the enterprise leaders we surveyed for the CxO Investment Survey in Switzerland rate active contribution of IT to optimizing business processes as major IT challenge for their organization.
Cost reduction and efficiency improvements are not only perceived as major business challenges, but also as challenges for the IT departments (47%). At the same time, however, investments have to be made in order to deal with changing customer needs driven by digitalization (47%). Companies thus have to take action on all fronts, analyzing back-end operations for possible cost reduction while digitizing their customer-facing front-end operations.
In general, our survey suggests that major challenges related to IT are more of a concern for larger
companies (>100 employees) than small ones (<100 employees).
If you are interested in more Swiss IT decision-makers´ views on current IT trends, key requirements, and investment plans, visit our research platform SITSI: