Figure of the day: Top IT challenges - CxO survey - France
According to PAC, 46% enterprise leaders in France rate optimization of end-user experience as a top IT challenge for their organization.
With also 46%, the changing needs of customers in a digital world are seen as another major challenge. These two topics were ranked second and third last year and, respectively, sixth and fifth in 2017.
We believe that this trend is driven by the understanding among companies of the need to approach the digital world with an optimized organization and internal processes, as well as a new approach that facilitates innovation and even the emergence of new business models. This trend is particularly noticeable in the Banking and Insurance sectors with 56% and the Retail, Wholesale and Transport segments with 51%.
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