Objectives of the report:

  • Provide PAC’s view on the Salesforce solution strategy and its impact on the Salesforce ecosystem.
  • Describe the characteristics of the Salesforce-related services business.
  • Indicate which topics are driving the evolution of the Salesforce ecosystem.

 

Contents:

PAC’s Analysis

  • Management summary
  • PAC’s opinion
  • PAC’s recommendations

Introduction

PAC’s View on the Salesforce Strategy

Characteristics of the Salesforce-related Services Market

PAC’s View on the Salesforce Partner Ecosystem

Evolution of the Salesforce-related Services Market

  • Evolution of the provider landscape
  • Evolution of the services value chain

Scope Definition

Authors