The ServiceNow services market is one of the most competitive and dynamic segments in the IT services industry. And many of Europe’s leading providers are positioned to invest considerably in building and diversifying their capability to meet strong ongoing demand.
It’s essential, then, for PAC, as a trusted voice in this market, to assess the leading and most mature providers today – with a view to providing an ongoing benchmark for their capability as it evolves over the coming years.
Now more than ever, enterprise buyers need support in selecting the right partner for their business as the management of services and assets continues to grow in complexity.
To provide this market view, PAC assessed many of the service providers delivering ServiceNow services in the European market – selecting only the most mature. As a result, this report leans heavily towards the larger IT services firms and the major consultancies – including some of the regional and specialist boutiques that compete directly with these firms. The assessment evaluates their overall delivery capabilities – as well as separate assessments for their workflow-specific capabilities in IT, HR, CSM, GRC, Security, and Creator workflows:
The PAC RADAR is an effective tool for the holistic evaluation and visual positioning of leading software and ICT service providers on local markets.
With the help of predefined criteria, PAC evaluates and compares providers’ strategies, development, and market position in addition to performance and competencies within specific market segments.
Click here for more information about our PAC RADAR reports.
SHARE :
This short vendor profile provides a quick overview of the local portfolio and performance of Dell Technologies in UK. We analyze the ...
Event Date : March 31, 2021
This Excel document positions and ranks the major software and IT services suppliers by revenue in the following ...
Event Date : July 25, 2023
This document provides market volumes, growth rates and forecasts for the business intelligence (BI) market in Hungary for the 2022-2028 period.
Event Date : February 15, 2024
This document provides market volumes, growth rates and forecasts for the Digital Customer Engagement (incl. CRM/ Customer Relationship Management) ...
Event Date : August 02, 2023
This document provides market volumes, growth rates and forecasts for Smart Government & Cities for the 2021-2027 period.
Event Date : October 10, 2023
Public Sector - InSight Analysis - Austria
Market Reports April 13, 2024
Software & IT Services - InSight Analysis - Switzerland
Market Reports March 28, 2024
Datamart March 28, 2024
Datamart March 28, 2024
SAP Services by Segments - Market Figures - Netherlands
Datamart March 28, 2024
PAC RADAR Highlights Major Shift in Salesforce’s European Partner Landscape
March 05, 2024
PAC compares services providers in its latest RADAR on SAP services in Europe and Germany
February 07, 2024
PAC evaluates 15 sustainability platforms for the manufacturing industry
January 30, 2024
Le cloud en 2023 : Paroles de DSI [livre blanc]
January 25, 2024
January 17, 2024