This Excel document provides our optimistic and pessimistic scenarios for the development of the Software & IT Services market in 2020 and 2021 as a consequence of the Covid-19 crisis.

It contains market figures broken down by products and services for the following segments:

  • Infrastructure Software & Platforms;
  • Application Software Products;
  • Software as a Service (SaaS);
  • Total Software (= Infrastructure Software & Platforms, Application Software Products, Software as a Service (SaaS));
  • Infrastructure Support Services;
  • Infrastructure-related Project Services;
  • Infrastructure Outsourcing Services;
  • Total Infrastructure-related Services (= Infrastructure Support Services, Infrastructure-related Project Services, Infrastructure Outsourcing Services);
  • Application-related Project Services;
  • Application Management;
  • Total Application-related Services (= Application-related Project Services, Application Management);
  • BPO;
  • Total IT Services (= Total Infrastructure-related Services, Total Application-related Services, BPO);
  • Total SITS (= Total Software, Total IT Services);

each broken down by vertical sectors:

  • Manufacturing
  • Banking
  • Insurance
  • Public Sector
  • Telecom
  • Utilities
  • Retail & Wholesale
  • Services & Consumers
  • Transport

Please click here to download a template showing you the structure of this Excel document.

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